Orderwave eLearning

This video will show you how to add page notes to orders, inventory and different areas of Orderwave. Page notes make it easy to learn a "post it" type note for other users to see.

This video will show you how to use different methods to search for orders in Orderwave 2.0.

This video will provide an general overview on how to navigate, use tabs, tools, etc., in Orderwave.

This video will show you how you can use the User tool to manage users, user levels, access, and security in Orderwave.

This video will show you how you can use the add an order function to create a drop order in Orderwave.

This video will show you how to use the chat tool to communicate with other Orderwave users.

This video will show you how to create and manage continuity profiles.

This video will show you how to use the import tool to import orders into Orderwave 2.0 and associate them to a campaign.

This video shows how you can upload and manage various web portal assets in Orderwave 2.0.

This video will show you how to setup a multi-payment profile. The multi-payment profile handles all of the business rules for how your multi-payment offers work and charge customers.

In this video you will learn how to setup your merchant gateway account as well as setup basic load balancing for multiple merchant accounts.

This video explains the tools and methods to both cancel and refund an order in Orderwave. It goes over the virtual terminal in a refund scenario.

In this video, you'll learn how to create coupon codes to provide discounts to your customers through an Orderwave store. Coupons can provide percentage-based discounts or fixed-dollar-amount discounts to certain products, shipping, or distributed discounts to the entire order.