Having Orderwave's Interactive Voice Response (IVR) system integrated with your order managment suite takes your organization to the next level of interaction with your customers.

Whether you're using an IVR to provide your customers with order status updates, continuity enrollment/cancellation, or even order-taking, you're providing the full range of communication tools to your customers.

• Your customers will have automated customer service on 24/7 basis.
• Intelligent routing of calls to agents based on skill level.
• Cost-effective way to expand call capacity by offering automated service.
• Toll-free (800) number integration, automated outbound calls.